PRIVACY POLICY

1. Introduction

Mensa Distributeur Alimentaire Inc. ("Mensa") is committed to protecting the privacy of its clients, partners, and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Quebec's Law 25 and PIPEDA.

2. Information We Collect

We collect personal information necessary for our business operations, including:

— Name and contact details (phone, email, address) — Business name and establishment address — Order history and supply preferences — Financial information for credit evaluation — Job applications (name, CV, experience, availability) — Communications exchanged with our team

3. How We Use Your Information

Your information is used for the following purposes:

— Processing and delivering orders — Managing your client account — Billing and collections — Communications regarding products and deliveries — Evaluating job applications — Improving our services — Fulfilling our legal obligations

4. Sharing of Information

Mensa does not sell your personal information to third parties. We may share it with:

— Third-party service providers acting on our behalf (accounting, logistics) — Government bodies when required by law — Financial partners for credit evaluation, with your consent

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected. Information related to active client accounts is retained for the duration of the business relationship, plus 7 years for accounting and tax purposes. Unsuccessful job applications are retained for 12 months and then deleted.

6. Security

Mensa implements reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, disclosure, modification, or destruction. In the event of a privacy incident, we will notify you as required by applicable law.

7. Your Rights

Under Law 25 and PIPEDA, you have the right to:

— Access personal information held about you by Mensa — Request correction of inaccurate information — Request deletion of your information (subject to legal obligations) — Withdraw consent for certain uses of your data — File a complaint with the Commission d'accès à l'information du Québec

8. Cookies and Web Technologies

Our website may use cookies to improve your browsing experience and analyze traffic. You can configure your browser to refuse cookies. We do not use tracking technologies for third-party advertising purposes.

9. Changes to This Policy

Mensa may update this Privacy Policy at any time. The updated version will be posted on our website with the revision date. Your continued use of our services constitutes acceptance of the updated terms.

10. Contact Us